Cannot save Group to a user in Confluence

I would like to give a User administrator rights and want to add the group "confluence-administrator". I can pick the group but cannot save the formular. whats wrong?

1 answer

0 votes

Hi Alexander,

Is there any error appearing when you perform this action? Is this issue happening to other users or just one? Maybe you can try to attach some screen-shots illustrating the behaviour so we can check that.


nothing happens if I click "add group". thx

This problem regard all users and it appears no error message.

Hi Alexander.

is this happening in all browsers? If yes, it might be some issue with the istance. I recommend to raise a support ticket with the ondemand team so they can check this behavior for you since it seems to be some problem with the instance indeed.



yes. it is happening in all browsers. thx. cheers. alex

Hi Alex,

Please take a look if anything pops up in atlassian-confluence.log when you click the button, and share it here.

Best regards,

Felipe Alencastro

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,123 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you