Cannot publish page on Confluence Cloud Edited

Hello, I cannot seem to Publish a page I have just created. Clicking Publish button results in a bunch of HTTP requests being sent and rejected with HTTP 409 status code:

{
"statusCode": 409,
"data": {
"authorized": false,
"valid": true,
"errors": [],
"successful": false
},
"message": "Draft versioning is not supported. Current version is : 3"
}

Additionally, an error popup is shown:

image.png

Refreshing the page and clicking Publish again does not help.

1 answer

0 votes

Hi Michal,

  1. Are you able to replicate the same with any other pages, or is it the particular page?
  2. Could I get your permission to test this out on your Cloud access? You can let me know if there's a particular page I could test with.
  3. Do all users encounter the problem, or only specific users?

I've seen this with a few other Cloud users but it seems to have gone away on its own so I would love to test this and see if we can report it as a bug.

Thank you!

Regards,
Shannon

  1. This only happened to one particular page. I am no longer able to replicate this error.
  2. No, sorry. I have solved it by copying full page content and pasting it to a new page. I have then removed the problematic draft.
  3. Not sure.

Alright, Michal. Thank you for letting me know.

If you're able to replicate it again in the future please mark down the date/time it happens as well as the page and we can have our Cloud team have a look at the error logs to see what's going on.

Regards,

Shannon

I just removed the post and sent to support.atlassian.net

Like 1 person likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,045 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you