I just moved our Confluence setup from one server to another the big item to note is the new server is in a new private network. The set up was using Jira to serve the usernames/passwords for logins, so Confluence was configured to point to the Jira server on the same network.
When I moved Confluence, I dumped everything to a backup on the old server, and then just restored from that file on the new server.
Nobody can login though because the old server was pointed at a Jira instance that the new server can't get to.
How can I change the Jira server that Confluence points to for its usernames and passwords if I can't get logged into Confluence in the first place? I'm assuming this has to be database driven somewhere so which table/value should I change?
Ok! That was actually not the solution because what I originally asked about was not the strictly the problem.
For the record if you have access to the database you can change the URL used by Confluence to find any of its "directory"s for me I only had one so that was simply:
UPDATE `confluence`.`cwd_directory_attribute` SET attribute_value='new jira URL' WHERE `attribute_name`='crowd.server.url';
That actually fixed the Confluence side. I just didn't know it yet because....
The missing piece was that apparently when you change servers, generally the server's IP address changes. Who knew right? Well it turns out that Jira restricts the IP addresses that are allowed to connect to its user server. Adding in the new IP address into JIRA along with making the change above, got me all set up and working.
Yes exactly. This is because currently, confluence does not recognize the path to JIRA since you already migrated to a new server. Therefore, you will need to retrieve the Admin password and reconfigure confluence to point to the correct path to JIRA and set the correct directory order in confluence.
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
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