Cannot find Directory option to navigate to Manage Accounts

Afhaz Ahmed
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 28, 2023

Hi All,

Cannot find the "Directory" option to Navigate to "Manage Accounts".

Want to reactivate a user.

Thanks

Afhaz Ahmed

1 answer

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 28, 2023

Hi @Afhaz Ahmed and welcome to the community,

If you don't have access to admin.atlassian.com, then you are not and org admin and you can't reactivate a user. In addition, "Managed Accounts" will be present only if you have verified your domain and claimed the accounts of the verified domain. Are the two previous statement valid for your case?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events