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Cannot find Directory option to navigate to Manage Accounts

Afhaz Ahmed
Afhaz Ahmed March 28, 2023

Hi All,

Cannot find the "Directory" option to Navigate to "Manage Accounts".

Want to reactivate a user.

Thanks

Afhaz Ahmed

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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March 28, 2023

Hi @Afhaz Ahmed and welcome to the community,

If you don't have access to admin.atlassian.com, then you are not and org admin and you can't reactivate a user. In addition, "Managed Accounts" will be present only if you have verified your domain and claimed the accounts of the verified domain. Are the two previous statement valid for your case?

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