Cannot delete a space and re-import

Hi everyone,

I'm in the process of migrating from a locally installed version of Confluence, to Confluence OnDemand and I am stuck. Here's what I did.

1. I imported a space into my OnDemand instance to test things out and make sure the process ran smoothly.

2. I deleted the space

3. I did it again, this time for real. FAILED

Step 3 fails with an error saying that my space cannot be imported because there is already a space with the same key. But I deleted that space! There's no sign of it anywhere. I could have sworn it said in the docs that you can delete a space an re-import it. Apparent my delete did not go smoothly, but it's completely gone from the UI.

I tried copying my space to a new one with a different name using Copy Space, but that failed as well. Any ideas?

Thanks in advance,


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Accepted answer

Hi Joe,

It seems that there are some left overs from that space on the database. As you don't have access to it, you can either raise a support ticket at to ask an engineer's help, or edit the space key manually inside the file (inside the space backup), to trick the import.

Hope this helps.

Thanks Jeison,

I just created a support ticket, but since this is a pretty big emergency for me, I might try to manually trick it in the way you mentioned as well. Is the only file that needs to be changed. The instructions at are a lot more involved.

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