I have 2 users where they cannot create a draw.io diagram, but I am able to. I haven't found any setting or difference in what we are using. One user gets the following error: An embedded page at ac.draw.io says Draft Write Error: Draft could not be created. My other user will click create and the processing spinner continues to spin and a new diagram never gets loaded. I've looked for other articles, but cannot find any mention of this issue.
I've confirmed they are not trying to embed a diagram, only create a new one. They have edit access to the page.
Could you suggest cache clear and tell us the result, please? Tell the user to:
* close pages with draw.io diagrams
* go to https://ac.draw.io/clear.html
* wait for the page to load and then try the operation again
Does this help? If not, could you recheck if the user has write attach perm on that space/page?
P.S If nothing helps, please submit all the details to https://drawio.atlassian.net/servicedesk/customer/portal/14/group/15/create/49 and add:
* draw.io version the user is using (can be seen under Help)
* attach a print screen of whole browser when the error shows
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