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Cannot configure the setup up of confluence

Oumaima Laasri
Oumaima Laasri Jun 17, 2022

Hello Everybody, 

My confluence redirect me after the start to the configuration sertup :

1.PNG

when I click on Production, I stay blocked on this screen 

2.PNG

And on the log file :atlassian-confluence.log I have this:

3.PNG

 

Anyone can help me please !!!

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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Jun 17, 2022

Hi @Oumaima Laasri 

I installed a trial version of Confluence DC a few days back on my windows laptop, and I got the same screen. However, instead of refreshing the screen, I let it finish what it started. In a while the installation was finished and a new page appeared.

Did you try to wait a bit?

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Oumaima Laasri
Oumaima Laasri Jun 17, 2022

Hello Alex, I tried to wait a little bit, In this case I will let the window opened for an hour then see what It will return. I'll give you I feedback, thank you for your quick reply.

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Jun 17, 2022

Yeeahh...no... I didn't mean for an hour. My installation finished in 5-10mins tops. Perhaps it's best if you open a ticket to Atlassian directly: support.atlassian.com/contact

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