Cannot change logins or create users

[Rob DeVries]

I moved Confluence from Windows 2008R2 to a Windows Server 2019.  When I started Confluence I couldn't login with my normal login but I could with an Admin login. When I tried to reset my login password I get and error.  I also try to create a new user and I get an error.  Below is from the server log

2020-11-16 20:41:44,495 WARN [http-nio-8090-exec-12] [confluence.user.actions.SetUserPasswordAction] doSet Failed to update user password. Cause: ApplicationPermissionException: Forbidden (403) Encountered a "403 - Forbidden" error while loading this page. client.forbidden.exception Go to Jira home
-- referer: http://mothman:8090/admin/users/setuserpassword.action?username=rob | url: /admin/users/dosetuserpassword.action | traceId: a85a5eb3311e1144 | userName: root | action: dosetuserpassword
2020-11-16 20:41:44,496 WARN [http-nio-8090-exec-12] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[null]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #2106620142)
-- referer: http://mothman:8090/admin/users/setuserpassword.action?username=rob | url: /admin/users/dosetuserpassword.action | traceId: a85a5eb3311e1144 | userName: root | action: dosetuserpassword

How can this be fixed?

Thank you,

[Rob DeVries]

This was fixed after changing a fixed IP address in the configuration.