Cannot access partner material

Kelvin Maina
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 3, 2024

Screenshot_3.png

 

Hello, I am trying to access material from the partner portal and I get a "denied access error" as below 
Screenshot 2024-07-03 103052.pngerror.jpg

1 answer

1 vote
Kristian Klima
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 3, 2024

Hi @Kelvin Maina and welcome to the Community.

Based on the screenshot, you are either accessing your partner's Confluence space in which your partner enabled anonymous access or you have permission to view certain content.

However, there might still be content on that's space pages with restricted content. 

It can be a restricted page (it's possible to restrict access on a page level) or it can be an excerpt/page inclusion from a space that is not public/to which you don't have access.

I'd get in touch with your partner and try to resolve this with them as they will have either remove restrictions or grant you access.

Kelvin Maina
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 3, 2024

@Kristian Klima that will be helpful. Thank you

Like Kristian Klima likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events