Cannot access partner material

Kelvin Maina
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July 3, 2024

Screenshot_3.png

 

Hello, I am trying to access material from the partner portal and I get a "denied access error" as below 
Screenshot 2024-07-03 103052.pngerror.jpg

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Kristian Klima
Community Leader
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July 3, 2024

Hi @Kelvin Maina and welcome to the Community.

Based on the screenshot, you are either accessing your partner's Confluence space in which your partner enabled anonymous access or you have permission to view certain content.

However, there might still be content on that's space pages with restricted content. 

It can be a restricted page (it's possible to restrict access on a page level) or it can be an excerpt/page inclusion from a space that is not public/to which you don't have access.

I'd get in touch with your partner and try to resolve this with them as they will have either remove restrictions or grant you access.

Kelvin Maina
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 3, 2024

@Kristian Klima that will be helpful. Thank you

Like Kristian Klima likes this

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