Can you make adding users even more difficult?

I've been using JIRA for over a year now and feel comfortable with it. Now your Confulence seems to be a child from another father (or mother).

Why is that when I click on Invite users, I can find them but can't invite them? I see my Jira users but there is no action I can do. And I am Jira / Confluence admin!

Why can't I just allow all Jira users to be Confluence users?

5 answers

1 accepted

2 votes
Answer accepted

Hi Alexander, thanks for your feedback. We're actually currently reworking the user management admin experience for OnDemand. In particular, the application access and x-app permissioning will be simpler and less convoluted, making it more straight forward to grant access to a single or multiple user/s.



Hi Alexander. Here's a link to our documentation article which details permissions in Confluence. There are also step by step instructions for how to assign permissions to the groups you already have set up in JIRA, so you won't need to invite users or add anyone individually. You should just be able to give the 'jira-users' group 'can use' permissions on the Admin > Global Permissions page, to allow all your JIRA users access to Confluence, but all the detail you need should be in this article.

For locally installed Confluence -

For OnDemand application permissions -

For OnDemand, Confluence specific permissions -

Hope this helps!

0 votes

Add "jira users" to "can use" permission in Confluence?

And where's that page?

Oddly, the permissions page in Confluence admin. Where it's reasonably logical to keep it. I'm not sure that there's a better place for it.

There's a good reason this seems complex - it's powerful and flexoble software. That invariably begets complexity of administration. I don't think there's any way to fix that/

I don't think it's logical to make me re-invite users. I want to see my global users and check which ones I want to use Confluence. It's kind of not even their choice to use invitation - they MUST use it.

So add them to the permissions by saying "jira users can use confluence". Done.

I amm trying to add a test user and it has options for "Application access" which has JIRA and Confluence. I don't see any related settings for existing users. So freaking aggravating.

Nic, thanks, but this is NOT helpful. WHERE? On which page?
Which specific link??? Their navigation is useless to find anything. There is no group or role (except confluence-admin) that has anything to do with Confluence.

Jeez, seriously, administrating this application is extremely illogical.

No, seriously, this admin panel is a JOKE.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

276 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you