Can we setup confluence as our help system (documentation and how-tos) for our software without requiring users to login?

Currently we are directing users to a linked PDF within our software for those who require further help in navigating our system.  We would like to move towards a more robust system that allows users to search for topics by keyword, phrases etc and read documentation via a wiki like environment. 

Is it possible to use confluence to fill this need? Can we disable the need to log-in? 

 

We are currently utilizing the entire Atlassian suite of software - Jira, Confluence and Stash for our dev environment.  Would it require any additional purchases?

 

3 answers

Give anonymous users global access to the site and read access to the specific spaces (and optionally, pages).

Just be careful not to allow "anonymous" anything other than read.

Hey,

Just incrementing Milo's answer, here's an article from our knowledge base with details on how to allow public access on Confluence.

Let us know should you have other questions. Thanks!

Regards,
LM 

Hi Owen,

If you are using Confluence Cloud then Instant Websites may be of use to you. We use it for our product documentation.

Happy to chat if you want to learn more.

Cheers,
Nick Muldoon, Arijea 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Tuesday in Confluence

Introducing Praecipio Consulting, an Atlassian Solution Partner

Hey there Community!  My name is Vannya Vallejo, the Channel Communication Specialist at Atlassian and I want to help Atlassian users like you learn about our Solution Partners and how they c...

336 views 0 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you