Can we setup confluence as our help system (documentation and how-tos) for our software without requiring users to login?

Currently we are directing users to a linked PDF within our software for those who require further help in navigating our system.  We would like to move towards a more robust system that allows users to search for topics by keyword, phrases etc and read documentation via a wiki like environment. 

Is it possible to use confluence to fill this need? Can we disable the need to log-in? 


We are currently utilizing the entire Atlassian suite of software - Jira, Confluence and Stash for our dev environment.  Would it require any additional purchases?


3 answers

This widget could not be displayed.

Give anonymous users global access to the site and read access to the specific spaces (and optionally, pages).

Just be careful not to allow "anonymous" anything other than read.

This widget could not be displayed.


Just incrementing Milo's answer, here's an article from our knowledge base with details on how to allow public access on Confluence.

Let us know should you have other questions. Thanks!


This widget could not be displayed.

Hi Owen,

If you are using Confluence Cloud then Instant Websites may be of use to you. We use it for our product documentation.

Happy to chat if you want to learn more.

Nick Muldoon, Arijea 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Tuesday in Confluence

Add-on evaluation with confluence templates

Atlassian market place contains number of Apps/Addons which improves the capability of out of the box Atlassian products. It is good to follow a plugin evaluation process before install add-ons. So t...

149 views 12 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you