Can we setup confluence as our help system (documentation and how-tos) for our software without requiring users to login?

Question

Currently we are directing users to a linked PDF within our software for those who require further help in navigating our system.  We would like to move towards a more robust system that allows users to search for topics by keyword, phrases etc and read documentation via a wiki like environment.

Is it possible to use confluence to fill this need? Can we disable the need to log-in?

We are currently utilizing the entire Atlassian suite of software - Jira, Confluence and Stash for our dev environment.  Would it require any additional purchases?

Nick Muldoon · Answer

Hi Owen,

If you are using Confluence Cloud then Instant Websites may be of use to you. We use it for our product documentation.

Happy to chat if you want to learn more.

Cheers,
Nick Muldoon, Arijea

Luiz Maia_v4bla4 · Answer

Hey,

Just incrementing Milo's answer, here's an article from our knowledge base with details on how to allow public access on Confluence.

Let us know should you have other questions. Thanks!

Regards,
LM

Nic Brough -Adaptavist- · Answer

Just be careful not to allow "anonymous" anything other than read.