Can't use JIRA Issue macro in confluence without logging into JIRA

OK - my JIRA instance is set to public mode, and I've verified that any user can view any issue without logging into JIRA. I've got my Confluence and JIRA linked through OAuth (since they don't have the same userbase). But my Confluence users who aren't JIRA users are unable to use the JIRA Issues macro! When they try to use the macro, they see a message that says they need to login to JIRA. The dialog won't let them do anything without logging in. I don't understand why this would be necessary, since my JIRA is open. They CAN see an existing JIRA macro that was set up by a JIRA user, but they can't create their own. Is there something I need to change in my setup?



1 answer

1 accepted

This widget could not be displayed.

Nevermind, I fixed it. It turns out that I had outgoing authentication turned on in the application link. This was unnecessary, as the JIRA instance was open. I disabled the outgoing authentication and the problem was resolved.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

569 views 7 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you