Hi,
I want to edit in Office the attachments of my page:
Yet I get this when I want to save my document:
I use Confluence 6.6.0 (Server)
Regards,
Camille
Hello there Camille!
Could you clarify a few points for us:
- Has this worked at some point in the past?
- What version of Microsoft Office are you using?
- Is this behaviour present with any office file?
- Is this happening with other users as well?
- When did you first notice this issue?
If we are using Microsoft Office 2016, there is a chance that we are hitting the situation described here:
CONFSERVER-38024 | Support Office 2016 with Edit in Office
Let us know your thoughts on this!
Hello Diego, thank you for your answer!
1. I think it has never worked before
2. Here is the version:
3. This behaviour is present with all office files
4. It is also happening to other users
5. I noticed this issue a long time ago, I tried with Atlassian Companion but that did not work
Do I have to upgrade Confluence to 6.11 ?
Regards,
Camille
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Upgrading to Confluence 6.11.x (or even a newer version, such as 6.14.x) could provide a solution to your case.
However, we could also try to save the file using an older version of Microsoft Office. Such as Office 2010 / Office 2013 for example.
Further, the Atlassian Companion is meant to be used with Confluence 6.11.x onward. You can check more information about this here:
Administering the Atlassian Companion App - Confluence 6.14.x
Edit Files - Confluence 6.14.x
Let us know your thoughts on this!
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