Can't make space public?

[Ryan Vasso]

I am trying to make an entire space public using these instructions: https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/

When I go to global permissions, I see no option for anonymous.

When I navigate to space permissions, same thing. 

I could really use some guidance so I can make the space public. We are trying to use it as a self-help guide, but it's requiring a confluence login. 

[Nic Brough -Adaptavist-]

If you don't get offered the anonymous access global permission tab as shown by Alexander, then I would guess you have enabled "share pages with non-users" permission.  That disables anonymous access, you can only enable one or the other.

[Alexander Bondarev]

Hi, @Ryan Vasso ! 

Welcome to the Community! 

Yes, you really can't configure it yourself, look at my screen - here a tab "Anonymous access".

It seems to me that you doesn't have enoght permissions. Like told here :

You can be any number of these admin types:

• Product admins – There are two types of product admins that have access to the Jira or Confluence settings:

  • Admins that belongs to the administrators group – administer product settings, but they also have access to the product themselves through this group.

  • Admins that belongs to the <product-name>-admins groups – administer product settings, but they don’t have access to the product through this group.

• Site admins – They administer the users and groups for the site’s products. They have access to the site's Admin and access to the products through this group.

• Organization admins – They administer the organization and have access to the organization settings, which can be found at admin.atlassian.com.

[Ryan Vasso]

I am the original creator of the account and all spaces - and am I listed as the org. and site admin. 

So it appears it's confirmed I don't have access to permissions I should have access to. Not sure what to do from this point? 

Ryan 

[Jens Bothmer]

Any updated news on this? I am interested in the same solution. 

[Nic Brough -Adaptavist-]

Do you have the anonymous access tab, and have you turned off the public links option in general config?

[Jens Bothmer]

Confluence Cloud Standard:

• under "Globals permissions" > "Anonymous access" tab is not visible
• Public links > Allow public links on Confluence is active

[Gonchik Tsymzhitov]

Hi @Ryan Vasso 

Did you enable it on global level? 

https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/

[Ryan Vasso]

Yes. But step #4 is not visible: 

Also, to be clear, I am on a standard plan. 

[Gonchik Tsymzhitov]

I am in free plan. Just inactive button

[Ryan Vasso]

I am in the standard plan (trial) - but it doesn't even give me the option. By card is on file and ready to be billed. So not sure what I can do. Submitted an official ticket for help.