I am trying to make an entire space public using these instructions: https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/
When I go to global permissions, I see no option for anonymous.
When I navigate to space permissions, same thing.
I could really use some guidance so I can make the space public. We are trying to use it as a self-help guide, but it's requiring a confluence login.
Hi @Ryan Vasso
Did you enable it on global level?
https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/
Hi, @Ryan Vasso !
Welcome to the Community!
Yes, you really can't configure it yourself, look at my screen - here a tab "Anonymous access".
It seems to me that you doesn't have enoght permissions. Like told here :
You can be any number of these admin types:Product admins – There are two types of product admins that have access to the Jira or Confluence settings:Admins that belongs to the administrators group – administer product settings, but they also have access to the product themselves through this group.Admins that belongs to the <product-name>-admins groups – administer product settings, but they don’t have access to the product through this group.Site admins – They administer the users and groups for the site’s products. They have access to the site's Admin and access to the products through this group.Organization admins – They administer the organization and have access to the organization settings, which can be found at admin.atlassian.com.
You can be any number of these admin types:
Product admins – There are two types of product admins that have access to the Jira or Confluence settings:
Admins that belongs to the administrators group – administer product settings, but they also have access to the product themselves through this group.
Admins that belongs to the <product-name>-admins groups – administer product settings, but they don’t have access to the product through this group.
Site admins – They administer the users and groups for the site’s products. They have access to the site's Admin and access to the products through this group.
Organization admins – They administer the organization and have access to the organization settings, which can be found at admin.atlassian.com.
I am the original creator of the account and all spaces - and am I listed as the org. and site admin.
So it appears it's confirmed I don't have access to permissions I should have access to. Not sure what to do from this point?
Ryan
Yes. But step #4 is not visible:
Also, to be clear, I am on a standard plan.
I am in free plan. Just inactive button
I am in the standard plan (trial) - but it doesn't even give me the option. By card is on file and ready to be billed. So not sure what I can do. Submitted an official ticket for help.
If you don't get offered the anonymous access global permission tab as shown by Alexander, then I would guess you have enabled "share pages with non-users" permission. That disables anonymous access, you can only enable one or the other.
Any updated news on this? I am interested in the same solution.
Do you have the anonymous access tab, and have you turned off the public links option in general config?
It looks like you're new here. Sign in or register to get started.
