Can't create new pages

[GRUBE KG IT-Team]

Hello everyone,

we are hosting our confluence on a debian server, in december I performed a database change (from trial DB to mySQL) while configuring SSL while upgrading to a newer confluence version (7.3.2). I did everything exactly like the many confluence guides said and if errors occured I was able to fix them.

Unfortunately I am not able to create new pages since then (infinite loading). There are no errors in the page itself, nor in the error log. Now the interesting thing is: If I open the page to where the button is leading manually (xyz/pages/createpage.action?spaceKey=EB&src=quick-create") the side loads without issues.

Of course I already red some of the others "Cant create pages" threads and did some troubleshooting myself, but I am unable to find the error. I dont know if it matters but we are using Refined plugin for custom themes.

What I already tried:
- restart services
- reboot
- reindex content
- fixed all warnings in the error log
- different browsers/ emptying cache

Thanks for your help!

[Martin Bayer _MoroSystems_ s_r_o__ · Accepted solution]

Hi @GRUBE KG IT-Team I know you mentioned there is nothing in the logs... what logs did you check? Server logs, browser console, network communication...?

[GRUBE KG IT-Team]

Hi Martin,

I checked the error log in the confluence installation dir.

[Martin Bayer _MoroSystems_ s_r_o__]

It can be usefull to check other resources. As I suggested, your browser's console and network communication can be a good start.

[GRUBE KG IT-Team]

Thanks, that was already useful since 2 warnings and 1 error appear after clicking the button. Can you detect something useful in there?

[Martin Bayer _MoroSystems_ s_r_o__]

@GRUBE KG IT-Team unfortunatelly not, I'm sorry. I was hoping for anything more obvious like wrong certificate or something... :( I would be happy to help further but I think it will require deeper analysis. Did you try to contact Atlassian's support?

[GRUBE KG IT-Team]

Okay thanks for your help anyway, I think it got me a step closer to the solution. I'll just wait for some more answeres or try to figure it out myself. 

[GRUBE KG IT-Team]

If someone will stumble upon this, the solution was: https://confluence.atlassian.com/confkb/create-page-space-loads-forever-due-to-wst-timezone-set-in-server-installation-date-759989578.html