Can't create how to articles and meeting notes in confluence 5.5 running on centos 6.5

[Jerin ABraham]

I'm using confluence running on centos 6.5 in our company using the embedded database. It was working fine till last day. We added a lot of stuffs into it. But last day I just disabled the firewall from the GUI. Then I turned it back on but when I checked the IP tables there was no port 8090 opened it. I opened port 8090. So, I can access confluence remotely. But the problem is I cant add how to articles and meeting notes. How will I resolve this issue. Is there any chance for database to be full of memory since I haven't migrated to production environment yet. Please give me a helping hand to resolve the issue. Thanks.

[Deividi Luvison]

Hey Jerin,

The embedded database is quite troublesome since even restarts can cause you to lose data, I want you to access you Confluence and then try do the following.

1. Access you Confluence.
2. Try to create a space.
3. Send us a screenshot of any error from the UI and attach the <Confluence Home>\logs\atlassian-confluence.logs

Thanks and Regards,

David|Confluence Support Engineer

[Jerin ABraham]

Hey thanks Deividi. Below is the screenshot and attached is my files in the confluence logs folder. Please find it. Look froward to hearing from you.

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[Jerin ABraham]

Hey, how could I attach the log files here. I tried the "upload" and the "code" option but none of them working.

[Deividi Luvison]

(test.txt)

It's the upload option, which is working for me :(.

Could you search in your logs for ERROR and see what you have in there?

Thanks and Regards,

David|Confluence Support Engineer

[Jerin ABraham]

Hey Deividi, I tried several times but I could upload the file. When checking the error messages there are lot of error messages. Couldn't figure out exactly which error message corresponds to the issue I mentioned. So, could you give me an email address or something so that I can send you the actual log file as attachement. My email id is jerinabraham333@gmail.com.
Thanks.

[Deividi Luvison]

Hey Jerin,

Since the problem were the BASE URL, which we addressed trough a support case, do you mind to mark this question as answered :)?

Only now I notice you were the customer I worked on Friday :p.

tks,

David

[Jerin Abraham]

How could I close this ticket ?

[Deividi Luvison]

It's simple, near the upvote, downvote button, next to my answer you should see anotehr option, that is the one you choose to accept my answer as the correct one :).

Thanks and Regards,

David|Confluence Support Engineer