Can't change the colour of text

Joe Vandine
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March 19, 2020

Sometimes (50% of the time) if I highlight a sentence/paragraph of text in Confluence and select a new colour the text doesn't change to the new colour. Why is this happening?

9 answers

1 accepted

1 vote
Answer accepted
Sajit Nair _Trundl_
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March 19, 2020

Hi @Joe Vandine  - Its working for me and haven't seen this as a reported issues yet too.
Seems like a browser issue or a cache issue.
Can you test this out on another one and clearing your cache and report your findings ?


2 votes
William Briere October 13, 2022

I have the same issue. Each time I change the color it does nothing. Tried incognito with a fresh login and the same thing happened.

1 vote
Robin T
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November 2, 2023

Problem happens since about 2 weeks ago. I can sometimes change the color of individual letters or if i delete the text and rewrite it, its works. But plain selecting text and chaning color doesnt work.

1 vote
Patrick Joerg October 25, 2023

Same here, users are reporting random color changes too.

Which is quite hard to debug as well...

1 vote
David Manison
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October 24, 2023

I also still experience issue after clearing cache + refresh so don't think this is solved....

0 votes
David Heide February 29, 2024

How did a non-answer become the accepted answer?

I am struggling with this today. I can change the color of parts of words but if I select a whole word, forget it. 

0 votes
Robin T
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January 9, 2024

After having direct contact with the customer support at the end of last year, it seems this is a known issue with the legacy editor. The customer agent wrote, after asking for the specific pages, "I have applied a workaround, which is to temporarily disable the theme's new colours." which did somehwat solve my issue. So all i can recommend is to directly contact customer support, since there doesnt seem an way to solve this on our own.

0 votes
Meg.Anderson
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January 5, 2024

I am not able to change text color. I am copy pasting this text in from an IDE in dark mode, making the text nigh unreadable in the confluence editor. Clearing my cache was ineffective. Please address.

0 votes
Ball, Kathleen
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December 28, 2023

I am having this same issue.  any workarounds?

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