Can't add further members to free account

[Florian Elischer]

Hi,

I just registered for confluence and I logged into it, I have admin permissions. As we want to start with a small team and the basic possibilities, we using the free version with up to 10 members.

Currently, I'm the only one, and I wanted to add further members to this account. But if I do so, I got always the message "Something went wrong" - "no one can be added at the moment".

I tested it yesterday and thougt, this might be a temp. condition, but also today, I can't add even a single person, why?

Thx
Florian

[Rebekka Heilmann _viadee_ · Accepted solution]

Have you tried using the Admin UI? -> https://admin.atlassian.com/

I cannot replicate your issue.

[Florian Elischer]

Thx Rebekka, this fixed my issue, over this page it was working :)

[Andy Heinzer]

Hi @Florian Elischer 

I took a preliminary look at your site, but I did not find anything that would prevent you from adding more users to the site.  I have created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-950707

This way, our support team can investigate this further.

Andy