Can only access confluence on one network?

Question

I have Confluence running on Cent OS.  We have two networks: development and production.  Confluence is available on the developement network, however it is not available on production.  Why would it be available on one network and not another?  Perhaps it something with the Tomcat server?  I appreciate any leads that can be offered.

Nic Brough -Adaptavist- · Answer

It's not the Tomcat, unless you've done quite a lot of configuration work on it.  In fact, it's unlikely to even be the server (again, unless you've put some effort into blocking stuff deliberately).  The most likely culprit is simply that the production network isn't configured to see the server you're running confluence on.

Simple test - try nslookup <your server> on both networks.  If they come back with the same IP address, good, then try tracert and ping that server.  I suspect you'll find there is no route to the production server, or it doesn't respond because the network is not able to reach it.