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Can not upload image/files to ticket/jira

Saim
Saim
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May 14, 2023

When we trying to add image/file to jira/ticket its not saving at all.
We have tried different projects and different users but no luck.

This is what all of our agents are getting when they are trying to upload/copy any file/image

3.png

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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May 15, 2023

Hi @Saim  and welcome,

please take a look to the following troubleshooting article https://confluence.atlassian.com/jirakb/browser-console-shows-devtools-failed-to-load-sourcemap-warning-message-in-jira-1063568307.html

Fabio

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Shilin Zheng
Shilin Zheng August 7, 2023

this solution did not work for me. Still can't upload images. 

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