Can not create Apllication Link

[Tomohiro Hirano]

i click the application link, display "Bad Request" like file(in Japanese display)

But be able to click new one, so click and enter the URL(JIRA) and next.

But no return.

I see https://confluence.atlassian.com/pages/viewpage.action?pageId=181536632

But its right server id in DB, no ERROR log is.

Please help. thank you.

[Tomohiro Hirano · Accepted solution]

Hi, Felipe Cuozzo. Thank you for your reply. But sorry, i found my mistakes.

In server.xml, I added "useBodyEncodingForURL" at Connector tag.

So, i reset my server.xml, and set Context and restart server, and able to re-construct application link to JIRA from Confluence.

Thank you.

[Felipe Cuozzo]

If you are under a valid Maintenance period on your license I would advise to create a ticket at https://support.atlassian.com so some of our Support Enginners can help diagnose your problem.

Can you provide a step by step with Screenshoots of what you're trying to do?

The only thing I can think of now that may be a problem is the presence of Japanese characters on the request/response being mishandled and generating the 'Bad Request' error.

Regards,
Felipe
Atlassian OnDemand Dev

[Tomohiro Hirano]

Thank you, Felipe, but now i can't support with them because maintenace user of our company left no one about this...

This error occored by changing context for JIRA and Confluence.
Before changing, this error not, and display the application link for JIRA.

But from JIRA, i can look the application link to Confluence, and it works good...
Only from Confluence to JIRA the error occored...

[Felipe Cuozzo]

Ok, I'm keen to help but I need more information to be able to determine better what may be going wrong, can you provide the requested screenshots and possible the log messages from the Confluence log when the error happens? Also what version of the products you're running.

Without that it's very hard to understand what is the actual problem. I understood that you can't link from Confluence to JIRA using the Application Links, correct?