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Can login to Jira but not Confluence

Grant Gray
Grant Gray Dec 08, 2021

Hi guys,

 

Last week I could login to Jira and Confluence. This week Jira is fine but Confluence wont allow me access giving me errors or just giving me a blank page.

I have tried:

- removing and adding my group access

- clearing browser history

- used advanced browser history

- tried a different browser - Edge

- Prayed to the internet gods

- sacrificed a small animal

 

But alas, I still have an error stating that the site tried to redirect me too many times. I am not trying to redirect, I am just trying to gain access. Its worse than trying to get government approval to install my bionic eye. :)

Any help appreciated.

Thanks

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Andy Gladstone
Andy Gladstone
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Dec 08, 2021

@Grant Gray Confluence has been experiencing multiple issues on Confluence Cloud over the past 24 hours (likely due to the AWS outage that started yesterday) that are affecting log in and authentication services.

I recommend subscribing to Confluence updates on their Statuspage.

https://confluence.status.atlassian.com/

Hope this clears up quickly and my recommendation helps!

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