Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can login to Jira but not Confluence

Hi guys,


Last week I could login to Jira and Confluence. This week Jira is fine but Confluence wont allow me access giving me errors or just giving me a blank page.

I have tried:

- removing and adding my group access

- clearing browser history

- used advanced browser history

- tried a different browser - Edge

- Prayed to the internet gods

- sacrificed a small animal


But alas, I still have an error stating that the site tried to redirect me too many times. I am not trying to redirect, I am just trying to gain access. Its worse than trying to get government approval to install my bionic eye. :)

Any help appreciated.


1 answer

0 votes
Andy Gladstone Community Leader Dec 08, 2021

@Grant Gray Confluence has been experiencing multiple issues on Confluence Cloud over the past 24 hours (likely due to the AWS outage that started yesterday) that are affecting log in and authentication services.

I recommend subscribing to Confluence updates on their Statuspage.

Hope this clears up quickly and my recommendation helps!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence Cloud

🏠 Say hello to the new Confluence Home!

Hi Atlassian Community, My name is DJ Chung, and I’m a Product Manager on the Confluence Cloud team. Today, I’m excited to share a new and improved version of Home. The new Home helps you ...

987 views 7 42
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you