We are currently running Confluence Server v5.5.1 and want to migrate to Confluence 7 Cloud. We'd like to test migrating our existing content to Confluence Cloud and have been trying to install the Migration Assistant add-on to do this. However, we are unable to get our Confluence Server to connect to the Atlassian Marketplace despite following all of the recommended troubleshooting steps as outlined on the following page:
We were however able to download the Migration Assistant manually and installed it in our instance. It appears under Manage Add-ons but when we try to activate it we just get the following error: 'An unexpected error occurred. Refer to the logs for more information'.
Despite this, no log appears to be created.
We are wondering whether the issue is that we are running v5.5.1? Do we have to upgrade first to v7 before we can run the Migration Assistant to migrate content to Cloud?
Hey @Max Ciereszko ,
Hopefully, this helps, but the minimum version of Confluence Server needs to be 5.10 in order to migrate to Cloud.
So an option is to upgrade your current 5.5.1 server to 5.10 and then give the Migration Assistant another go.
Phew, Atlassian Team 2021 blew by. With dozens of demos and a handful of keynotes, you may have missed some of the awesome Confluence Cloud sessions. Don't' worry, you can watch them all here or on Y...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events