We use Confluence Cloud and Jira Service Management Cloud. I see where it is possible to place a Service Mgmt Widget on a webpage, but can you place one on a Confluence page? We have public facing Confluence pages where people might want to input a service inquiry.
There doesn't seem to be a macro or gadget for that, or at least not that I have seen. I tried putting the widget script onto the page, but it just showed the script.
Searching documentation only showed how to put the Widget on a webpage, or how to add a gadget to Confluence, both of which I already understand.
We use Cloud, and I am an admin on both products and in our Jira Cloud instance.
Basically, we are using a Confluence space as a client wiki in conjunction with our Service Management help desk.
Some users may go directly to the Confluence Space, and then still have questions. We would like to use a Jira Service Management Widget on the Confluence page to create tickets in our Jira SM.
I am able to do the widget setup in JSM just fine, which allows me to choose the JSM project and ticket type to be created. And it provides a script to enable the widget on a Confluence page. It works fine on a regular webpage.
The only requirements that I can think of for a macro would be
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