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Can I make changes on a page but keep the unresolved comments after publishing the page?

Vanik Avetisyan
Vanik Avetisyan
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June 25, 2024

I had to make a change on a page and then publish so everyone can see the changes, however, after publishing all the comments were delted automatically. How can I avoid this? 

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Andy Gladstone
Andy Gladstone
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June 25, 2024

@Vanik Avetisyan welcome to the Atlassian Community. Sorry that you crash landed here with this issue.

Did you delete the text that the inline comments were attached to?

When you look at a previous version of the page, do the comments come back? 

It is a known issue that deleting the text will make the comments disappear. It has been documented here:

https://jira.atlassian.com/browse/CONFCLOUD-74118 

The only way to bring them back would be to revert the page and then ensure that the edits do not include deletion of the text that the comment is anchored to.

Hope this helps!

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