I have tried tp find an answer to this question. In our server version you could simply click a phone number and it would call out through Teams.
I have read somewhere that this features is not available for Cloud, expect by use of an HTML app (that I prefer not to used for security reasons).
Is it correct that Cloud doesn't support this and if not is there someone who found another workaround?
You could try tel://<number>
On my side this works, on a mac it wants to use facetime.
Or you would need an HTML macro app, see options; html+macro
I got this on documentation from a marketplace app.
"tel: format is not fully supported.
The '+' for international calling does not work.
A number only works for callers from within the same country and if the number is written in the URL exactly as if dailing within the country.
Links starting with ‘tel:’ can only have numbers. Example in North America ‘tel:2025557777'.
The only way to use 'tel:+' is to get an HTML macro app from the Atlassian Marketplace so that you can use HTML on the page.
Here is an example as to what you could add inside such a macro to make the phone number usable for users in any country:
<a href="tel:+441234567890“>Call us</a>
Atlassian does not have short term plans to fully support the tel: standard (see CONFCLOUD-21328 ).
Thanks, my colleague just found the solution. Insert a link and use "tel:00..... " as link. It works perfectly (just a huge amount of work to change them all....
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