Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can I limit the number of add-on users?

Let's say I have 100 Confluence users. Only 1 or 2 need 

Can I do something to limit the users on the add-on? I can limit how many are Jira users (by managing Product access), but can't find a way to manage add-on users.

1 answer

1 accepted

1 vote
Answer accepted
Hazwan Ariffin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Mar 25, 2020

Not possible, Pablo. Your add ons' license will be counted towards how many application users you have. If you have 10 confluence users and signed up to Confluence add on such as Gliffy, Gliffy would be charged for 10 users.

This is explained here under Licensing and Pricing:

Purchase the license tier that matches the number of users you have licensed for your host product. For example, if you have a 25-user Confluence license, purchase the Confluence app at the 25-user tier. The app will only function if its license matches or exceeds the tier of the host product – even if only some of your licensed users need to use the app.

For Jira, you must purchase the app license that matches the highest Jira application tier. For example, if you have a 500-User Jira Software license, and a 20-Agent Jira Service Desk license, your Jira apps must be at the 500-User level. 

Thank you very much. 

This is a horrible model for users.  Not all users use all apps.  I end up paying $1 - $2 per user for every bit of additional functionality I need even if I only have one user that need to use a specific app. I end up paying $20 - $50 per month for this app depending on how many Jira user I have.

And there are so many things that should be included natively in a documentation application that is only available through paid for apps!

Surely I am not the only one that finds this annoying? 

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events