It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can I limit the number of add-on users?

Let's say I have 100 Confluence users. Only 1 or 2 need draw.io 

Can I do something to limit the users on the add-on? I can limit how many are Jira users (by managing Product access), but can't find a way to manage add-on users.

1 answer

1 accepted

1 vote
Answer accepted

Not possible, Pablo. Your add ons' license will be counted towards how many application users you have. If you have 10 confluence users and signed up to Confluence add on such as Gliffy, Gliffy would be charged for 10 users.

This is explained here under Licensing and Pricing:

Purchase the license tier that matches the number of users you have licensed for your host product. For example, if you have a 25-user Confluence license, purchase the Confluence app at the 25-user tier. The app will only function if its license matches or exceeds the tier of the host product – even if only some of your licensed users need to use the app.

For Jira, you must purchase the app license that matches the highest Jira application tier. For example, if you have a 500-User Jira Software license, and a 20-Agent Jira Service Desk license, your Jira apps must be at the 500-User level. 

Thank you very much. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

159 views 3 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you