Can I import JIRA server users to Confluence Cloud?

I have a server instance of JIRA running and I need to add users from there to our OnDemand Confluence. Is there an easy way to do this?


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Hi, Richard.

There's a way to do that. We can import users from a CSV file if you can generate one. To do that, we need CSV file representing your users using the following format:

Username,First Name,Last Name,Email Address,Password

We can also add groups and memberships if you provide another CSV file following this format:


The users and the groups they belong to.

The headers are important.

Once you have the files, just upload them to WebDAV and open a support request at Atlassian Support and we'll import them for you.

Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support

Thanks. Support ticket created.

No problem, Richard. If that answered your question, could you mark the answer as a correct answer? For other users' reference. Thanks.

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