Can I import JIRA server users to Confluence Cloud?

I have a server instance of JIRA running and I need to add users from there to our OnDemand Confluence. Is there an easy way to do this?


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Hi, Richard.

There's a way to do that. We can import users from a CSV file if you can generate one. To do that, we need CSV file representing your users using the following format:

Username,First Name,Last Name,Email Address,Password

We can also add groups and memberships if you provide another CSV file following this format:


The users and the groups they belong to.

The headers are important.

Once you have the files, just upload them to WebDAV and open a support request at Atlassian Support and we'll import them for you.

Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support

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Thanks. Support ticket created.

No problem, Richard. If that answered your question, could you mark the answer as a correct answer? For other users' reference. Thanks.

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