Can I have step-by-step instructions how to implement a fix?

This question is in reference to Atlassian Documentation: Confluence throws 'Application failed to authenticate' after upgrading to 3.5 with Crowd User Management

Can I have step-by-step instructions how to implement a fix?

1 answer

0 vote

Best we can do is

  • Stop Confluence
  • Modify the values specified in the cwd_directory_attribute table within the Confluence database manually.   The values must match all the values specified in Confluence's crowd.properties
  • Start Confluence

We can't tell you how to modify your database, as we don't know what it is.  You'll need to read Confluence's crowd.properties in the installation directory of your Confluence - again we don't know where you've installed it.  Any text editor or even simple file viewer should show you the content.

I executed this query against our database:

mysql> select * from cwd_directory_attribute;

I can't see crowd.properties there. We are trying to sync with JIRA and not with the cloud. Am I doing something wrong?

I read that as saying you are looking for the crowd.properties in a database?  It's a file in the installation, not data.

Here is the contents of crowd.properties:

 

application.name username
application.password password
application.login.url http://localhost:8095/crowd/console/

crowd.server.url http://localhost:8095/crowd/services/
crowd.base.url http://localhost:8095/crowd/

session.isauthenticated session.isauthenticated
session.tokenkey session.tokenkey
session.validationinterval 2
session.lastvalidation session.lastvalidation

 

 

 

Looks like that it's a default file w/o any useful data in it. Does it have to be like that?

It might be, if that's how your Crowd has been set up.  Does the database match?

 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

345 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you