Can Confluence AI search or advanced search be used by customer in the customer portal?

[Fahad Akhtar]

Hi,

With the addition of Confluence AI I want to know for sure if customer will not have access to this search feature in the customer portal. Will the customer have access to Confluence AI in the portal? If so would they only be able to use it for pages and spaces for which they have access to?

Thanks,
Fahad

[Amanda Barber]

That's a great question! I don't see that as a feature mentioned on the documentation found here: https://support.atlassian.com/organization-administration/docs/atlassian-intelligence-features-in-jira-service-management/

I'm setting up my JSM Portal in the coming weeks and would love to see if Atlassian Intelligence is available to customers.