Call Flow Script app

Christine Beason August 9, 2022

Is anyone aware of a Confluence application to script a call center flow?  I am looking for a decision tree type of application where call agents can read the question, then click the answer given by the caller.  I know other stand alone applications exist, but I cannot find one that works inside Confluence.

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 11, 2022

@Christine Beason I do not know of any apps that provide this functionality.  You could create your own flows just using Confluence pages but this could be cumbersome and take a long time.  If you have a third party application you should see if it will connect using Workato or Zapier.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events