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Call Flow Script app

Christine Beason
Christine Beason Aug 09, 2022

Is anyone aware of a Confluence application to script a call center flow?  I am looking for a decision tree type of application where call agents can read the question, then click the answer given by the caller.  I know other stand alone applications exist, but I cannot find one that works inside Confluence.

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Brant Schroeder
Brant Schroeder
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Dec 11, 2022

@Christine Beason I do not know of any apps that provide this functionality.  You could create your own flows just using Confluence pages but this could be cumbersome and take a long time.  If you have a third party application you should see if it will connect using Workato or Zapier.

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