Calculation failing during the editing record

HR April 4, 2023

Hello,

 

I have a large calculation of the product maturity scoring from many fields where many fields give a score 0 or 1. Some other fields take the scoring number from the range (like for example a number of issue tickets from the product). 

The overall calculation works fine, except for one annoying piece. When I try to edit one record and click on edit from the TableView and form is opened. The number which is calculated (SCORING RESULT)Screenshot 2023-04-04 at 9.23.53.png

is not going to be calculated from the 0, but going incrementing higher and higher.

 

I need always click on all fields which the calculation is taking back and forth to get the calculation right.

Is there any way how to fix this?

For example, reset button within the form of editing form of the record?

Thanks

Jaromir

1 answer

0 votes
Alex Medved _ConfiForms_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 4, 2023

Hi @HR 

I think the calculations work on form load

While I expect they should be triggered only on "user action" (a parameter in the rule macro)

Alex 

HR April 4, 2023

Hi @Alex Medved _ConfiForms_ 

I change all rules to be triggered on "user action" only, but this is stay the same.

Strange thing is that correctly working only the first record on the table view. The remaining records are not calculated.

Alex Medved _ConfiForms_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 4, 2023

I dont know if you need to change all the rules to be "user action" only, but the idea is to trigger calculations only when user does something

Cannot tell much on the second issue you have mentioned without seeing the configuration of the form

HR April 4, 2023

Unfortunately, my code is large enough to paste it here.

One strange thing is that it's correctly calculating only first record.

HR April 4, 2023

Is there any way I can also try to add the field with the action button (within the form} which will reset the scoring to 0 and then trigger calculation again?

Alex Medved _ConfiForms_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 4, 2023

You can open a support ticket with us and share your configuration there if sharing it on a public forum is not an option

Alex

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