Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Bulk importing Word Documents as Knowledgebase Articles

Mike Clarke Community Leader Jul 15, 2021



I'm keen to learn if it's possible to bulk import Word documents as KB articles.

I know it's possible to individually import Word docs and manually configure them as KB articles, but if we have 200+ of these it seems a bit laborious.

Has anyone faced this before?

2 answers

1 accepted

0 votes
Answer accepted
Shannon S Atlassian Team Oct 21, 2021

Hi Mike,

I wanted to follow up on this case to confirm there's no functionality to bulk-import Office documents. I raised a feature request for this before, but it was closed since we don't have plans to implement it in the near future.

I would recommend trying a Marketplace app, such as All-in-one File importer. Maybe that can help you?

Take care, 


2 votes
Bill Bailey Community Leader Jul 15, 2021

Well the Import Word Document function allows you to break the incoming document into seperate pages based upon headings. For example, if you have a consisent structure, as long as each article has its title formatted as H1, then  you can have Confluence break each h1 into a seperate page. Works well. But you must have the Word content formatted properly (i.e., Heading 1, heading 2, etc, and not manually formatted text).

Mike Clarke Community Leader Jul 21, 2021

Thanks @Bill Bailey that's a great start!

I can see how that would be a really great way to bulk import Word Docs as Pages, but then each page would need manual configuration to make it a Knowledgebase article wouldn't it? (e.g. adding labels)


Ideally we want to bulk import Word Docs as pages in a knowledgebase with as little manual intervention as reasonably possible.

Suggest an answer

Log in or Sign up to answer
Site Admin

Atlassian Community Events