Bulk importing Word Documents as Knowledgebase Articles

[Mike Clarke]

Hi,

I'm keen to learn if it's possible to bulk import Word documents as KB articles.

I know it's possible to individually import Word docs and manually configure them as KB articles, but if we have 200+ of these it seems a bit laborious.

Has anyone faced this before?

[Shannon S · Accepted solution]

Hi Mike,

I wanted to follow up on this case to confirm there's no functionality to bulk-import Office documents. I raised a feature request for this before, but it was closed since we don't have plans to implement it in the near future.

• CONFCLOUD-31573 Ability to Bulk Import Office Documents

I would recommend trying a Marketplace app, such as All-in-one File importer. Maybe that can help you?

Take care, 

Shannon

[Bill Bailey]

Well the Import Word Document function allows you to break the incoming document into seperate pages based upon headings. For example, if you have a consisent structure, as long as each article has its title formatted as H1, then  you can have Confluence break each h1 into a seperate page. Works well. But you must have the Word content formatted properly (i.e., Heading 1, heading 2, etc, and not manually formatted text).

[Mike Clarke]

Thanks @Bill Bailey that's a great start!

I can see how that would be a really great way to bulk import Word Docs as Pages, but then each page would need manual configuration to make it a Knowledgebase article wouldn't it? (e.g. adding labels)

Ideally we want to bulk import Word Docs as pages in a knowledgebase with as little manual intervention as reasonably possible.