Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Bread Crumbs bar and Edit bar missing on page Edited

Hi there,


One of our user is having this issue where the Bread crumbs and the Edit bar on top right is missing. They appear when the user exits the browser (Chrome) and relogins. But once the page user goes in edit mode and exits  the bread crumbs and edit bar disappears. This is happening for this user and not on other users on same permissions.

confluence missing buttons.JPG

After relogin they disappear

confluence missing buttons 2.JPG

Even the Comments section disappears.


I have tried clearing the browser cache but didn't work.




1 answer


Thank you for letting us know about this.

There's a bug at the moment that sounds similar to the issue your user is having:

Your workaround is to clear temporary data:

If you're on Chrome, you can follow the steps below:

  1. Access one of the pages on Confluence where you noticed the problem;
  2. Go to the browser's menu and select View -> Developer -> * Developer Tools*
  3. Open the Application tab and select * Clear Storage* on the left;
  4. Hit the Clear Site Data button;

If your user continues to have the issue after immediately clearing temporary data, I'd like to know more about the issue. Has your user tried this in Incognito mode as well? Does the issue only occur in Chrome, or also in other browsers?

I would also recommend disabling all add-ons in Chrome and see if the problem persists.

Lastly, you could check using the Developer Tools in Chrome to see if anything is blocking it or causing issues with that section loading.



Hi Shannon,


Thanks for your reply. I will try your suggestions and let you know.

Like Shannon Spaniol likes this


No problem! Just follow-up with us if you have any issues getting that to work.



Hi Shannon,

The issue only occurs in Chrome browser (works well in Edge). But doesn't happen in incognito mode.





Thank you for confirming. Does the issue continue to clear up when you clear your browser cache?



Hi Shannon,

Yes, it still happens in Chrome even after clearing the browser cache.





Thank you for letting me know. At this time, the bug I thought affected you is resolved, so can you please try the following one more time in Chrome?

  1. Access one of the pages on Confluence where you noticed the problem, and go to the browser's menu and select View -> Developer -> Developer Tools
  2. Open the Application tab and select Clear Storage on the left;
  3. Hit the Clear Site Data button;

  4. Test the page and see if your user can see the edit bar.

In the event that this does not help, please raise a ticket with the Support team, because they will need to directly access your instance to determine the issue. You can then update the thread here once it's resolved to let us know what the issue was. It can help other users in the future.



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

463 views 24 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you