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Bob Swift CLI client returning null for my Confluence instance

aditya verma May 25, 2017

I have installed Bob Swift CLI client on my local system. when I do getServerInfo for my confluence URL, I am getting null, whereas its working fine for my Jira instance.

C:\atlassian-cli-6.6.0>confluence --server --u
ser aditya.verma --password "XXXXXXX" --action getServerInfo

Confluence version: null, build: null, url: null


C:\atlassian-cli-6.6.0>jira --server --user aditya.verma
--password "xxxxx" --action getServerInfo
JIRA version: 6.4.9, build: 64024, time: 7/24/15 3:30 AM, time zone: , descripti
on: xxxx Jira, url:

Could you please tell me what I am missing here for confluence?

Remote API is already enabled in confluence.




2 answers

0 votes
Bob Swift [Bob Swift Atlassian Add-ons] May 26, 2017 • edited May 29, 2017

Please verify that the Confluence CLI add-on is installed on the server you are contacting. 

The Confluence CLI (connector) must be installed and licensed on your Confluence Cloud instance.

The JIRA CLI (connector) must be installed and licensed on your JIRA Cloud instance.


0 votes
aditya verma May 28, 2017

Hi Bob,

It does not look like connector add-on issue to me as:

Connector addon is not installed on any of my Jira instance, but when I run getServerInfo from my client its gives me details.

Whereas "Run CLI Actions in Confluence"and "Confluence CLI Connector" is installed on my confluence instance but it does not return any server info.

Also, If i am running any command for confluence(on which connector is installed), it does not give any specific Client error, whereas if I run command for Jira(connector is not installed), then it says connector is not involved.

C:\atlassian-cli-6.6.0>confluence --server https://supportlibrary-qa.xxxx.part
ners --user aditya.verma --password "xxxx" --action addGroup --group "t

Client error:

C:\atlassian-cli-6.6.0>jira --server --user aditya.verma
--password "xxxx" --action addgroup --group "testgroup1"

Client error: CLI connector is not installed or enabled on the server. See https


Please advice.


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