Automation - setting email up to go to just one person

Kristina Eddy October 31, 2023

In setting up a "send email when" automation, my only options seem to be to send it to Confluence groups. I'd like to have it go to just one person. How can I enter a single email in the "to" line? It says "type to add email addresses, user/group fields or smart values," but if I I type in a single email, it does not save.

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Barbara Szczesniak
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November 1, 2023

@Kristina Eddy Welcome to the Atlassian Community!

As @BHANU TEJA showed, this is possible. I ran afoul of this often when this feature was first introduced. Just typing the email address is not enough; you need to select the email address object the UI presents in order for it to be saved:

SaveEmail.png

Hope this helps.

Kristina Eddy November 2, 2023

That worked. Thank you!

1 vote
BHANU TEJA October 31, 2023

Hi @Kristina Eddy 

You can add the mail ids it will save  

T1.png

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