Automation: How to send a notification within Confluence?

Verena Gisler
Contributor
February 20, 2025

Hi everyone

I am quite new to Confluence and only getting to know all the features. So now I am under checking out the Automation. I would like to create an, in my eyes, easy rule, namely that a specific user gets informed when the status of a page within a certain space has been changed from Draft to Review.

Now I only see the following possibilities for a notification:

Notifications Confluence.png

These notifications are all outside of Confluence. So how can I trigger a notification to be sent within Confluence?

We have this little notification bell on the top right, so I would like to see the notifications there.

Confluence Bell.png

Is there a way to achieve this? Or do we really need to do the workaround by opening the notification in another app and return to Confluence?

Thanks a lot for your help!
Regards

Verena

1 answer

0 votes
Valerie Knapp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 20, 2025

Hi @Verena Gisler , thanks for your post. 

If you comment the person, using a smart value to mentions the user, this should generate a notification

Screenshot_20250220-222314.png

Have you tested this? Do you think it would help you? 

Please have a go and share your results and / or feedback.

Best wishes 

Verena Gisler
Contributor
February 21, 2025

@Valerie Knapp 
Hi Valerie
Thanks a lot for your quick response.

I have tried your suggestion and added a comment with this explanation.

It works quite well and a comment is added! That is great! BUT I neither get a notification by email nor in the workbox (bell).... So do you know if there is a way to show all comments where I am mentioned?

The goal with this would be to send a notification that I need to review this page before it will be published to our customer help site. A workaround I now made is that in case the page status is changed, the page will receive a new label "to be reviewed" and then I can filter for all pages that have this label and review them.

Have a good day

Verena

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events