I am having an issue with the macro media on Confluence. I have recorded a video using Camtasia 2 and exported the file as a .MOV. I uploaded the file with out a problem and was able to edit it as well.
2 weeks later I finished creating another video and used the same program to create the video; I exported the file the same way to a .MOV and Confluence is not recognizing the attachment as media went I attempt to insert media the drop down is blank, but the file is attached to the page.
This is the error message I am receiving:
Error rendering macro 'multimedia' : com.atlassian.renderer.v2.macro.MacroException: Cannot find attachment 'selection.mov'
I googled this error to see if others are experiencing the same issue and it seems like something similar was reported, but the issue was resolved as a file name issue. Thinking that could of been my issue I renamed the file something simple and removed all spaces. Nope, I am still experience this issue.
Any suggestions? Help.
I've tried to replicate the problem however the macro loaded in my confluence instance 5.5.2. Are you using an old version of confluence?
I recommend to delete the attachment and the macro from the confluence page and try to attach the mov file without spaces again. This might refresh the macro information.
I couldn't replicate in confluence 5.5.2 even placing a : in the page name. Have you tried to reproduce in the latest version of confluence as well?
If you can reproduce the problem with detailed steps, let me know and I can open a bug report for you.
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
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