Attach MP4 video file to the Confluence page

Sreeram May 4, 2018

Hi,

I'm trying to attach 1MB video MP4 file by dragging and dropping in a custom confluence page. It threw  an error "This file type is not allowed. Please contact SG_WM_JIRA for further information".

I even checked the files size setting in general configuration and increased to 2 GB. But still I'm getting this error. I'm new to Confluence. Please advise

Thanks

Sreeram

P.S I tried embedding the external Video url (Explee.com) directly to confluence using the multimedia Macro, but I found confluence page allows only certain video url to embed. correct me if I'm wrong

1 answer

0 votes
Sergey Sukhaninskiy May 4, 2018

Hi.

Can I see you atlassian-confluence.log?

Sreeram May 9, 2018

sorry for the delay inreplying. Please find the logs 

18-05-09 14:09:24,429 INFO [Caesium-1-4] [atlassian.crowd.directory.DirectoryCacheImplUsingChangeOperations] addOrUpdateCachedUsers synchronised [ 2742 ] users in [ 200ms ]
2018-05-09 14:09:24,487 INFO [Caesium-1-4] [directory.ldap.cache.RemoteDirectoryCacheRefresher] findAllRemoteGroups found [ 29 ] remote groups in [ 58 ms ]
2018-05-09 14:09:24,493 INFO [Caesium-1-4] [atlassian.crowd.directory.DbCachingRemoteChangeOperations] deleteCachedGroupsNotIn scanned and compared [ 29 ] groups for delete in DB cache in [ 6ms ]
2018-05-09 14:09:24,494 INFO [Caesium-1-4] [atlassian.crowd.directory.DirectoryCacheImplUsingChangeOperations] addOrUpdateCachedGroups scanning [ 29 ] groups to add or update
2018-05-09 14:09:24,498 INFO [Caesium-1-4] [atlassian.crowd.directory.DbCachingRemoteChangeOperations] findGroupsToUpdate scanned and compared [ 29 ] groups for update in DB cache in [ 4ms ]
2018-05-09 14:09:24,500 INFO [Caesium-1-4] [atlassian.crowd.directory.DirectoryCacheImplUsingChangeOperations] addOrUpdateCachedGroups synchronized [ 29 ] groups in [ 6ms ]
2018-05-09 14:09:24,787 INFO [Caesium-1-4] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache FULL synchronisation complete for directory [ 327681 ] in [ 1010ms ]
2018-05-09 14:38:31,598 WARN [http-nio-8090-exec-5] [atlassian.upm.pac.PacClientImpl] fetchMpacAppInfo Error when querying application info from MPAC: com.atlassian.marketplace.client.MpacException: java.net.UnknownHostException: marketplace.atlassian.com: unknown error
-- url: / | traceId: xxxxxxxxx| userName: user1 | referer: http://devurl:8090/login.action?logout=true 

Sreeram May 9, 2018

Hi, 

 

Is there any other way to embed a video in Confluence??

Heshan Manamperi
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May 9, 2018
Sreeram May 9, 2018

Hi,

 

how do you add the HTML Macro? 

 

Thanks

Nic Brough -Adaptavist-
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May 10, 2018

Your admins need to enable it in the add-on section.  Be aware it can open security holes.

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