Atlassian confluence connect problem

[박현근]

Hello,

I recently install confluence on my server(CentOS).

1. I downloaded 'atlassian-confluence-7.2.0.tar.gz'.

2. I commanded 'tar -xvf atlassian-confluence-7.2.0.tar.gz'.

3. I edited 'confluence-home' path.

4. I started confluence using 'start-confluence.sh'.

Result. 

When I commanded 'ps -ef | grep tomcat', that returned tomcat information for confluence.

And I commanded 'netstat -tnlp', then there was 8090 port.

But, I can not connect it using browsers or curl command.

I checked the logs. 

confluence-home/logs/atlassian-confluence.log

2019-12-20 16:10:18,352 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 7.2.0 [build 8401 based on commit hash 912a577971fe711d4a876d9130277d03b009a0bf] - synchrony version 3.1.0-master-0f086db5
2019-12-20 16:10:20,074 WARN [Catalina-utility-1] [com.atlassian.config.ApplicationConfig] setApplicationHome Application home does not exist. Creating directory: confluence-home/shared-home
2019-12-20 16:10:20,079 INFO [Catalina-utility-1] [atlassian.confluence.cluster.DefaultClusterConfigurationHelper] lambda$saveSetupConfigIntoSharedHome$9 Writing setup configuration into shared home...
2019-12-20 16:10:20,142 INFO [Catalina-utility-1] [atlassian.confluence.cluster.DefaultClusterConfigurationHelper] lambda$saveSetupConfigIntoSharedHome$9 Finished writing setup configuration into shared home
2019-12-20 16:10:21,181 INFO [Catalina-utility-1] [atlassian.plugin.manager.DefaultPluginManager] lambda$earlyStartup$3 Plugin system earlyStartup begun
2019-12-20 16:10:21,679 WARN [Catalina-utility-1] [org.twdata.pkgscanner.ExportPackageListBuilder] logDuplicateWarning Package Scanner found duplicates for package 'com.atlassian.integration.jira.applinks' with different versions. Files: confluence-7.2.0.jar and jira-integration-spi-6.2.0.jar
'confluence/WEB-INF/lib/confluence-7.2.0.jar'
'confluence/WEB-INF/lib/jira-integration-spi-6.2.0.jar'
2019-12-20 16:10:22,483 WARN [FelixStartLevel] [extender.internal.support.ExtenderConfiguration] addDefaultDependencyFactories Gemini Blueprint extensions bundle not present, annotation processing disabled.
2019-12-20 16:10:23,564 INFO [Catalina-utility-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system earlyStartup ended
2019-12-20 16:10:23,566 INFO [Catalina-utility-1] [atlassian.plugin.manager.DefaultPluginManager] lambda$lateStartup$4 Plugin system lateStartup begun
2019-12-20 16:10:24,911 INFO [Catalina-utility-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system lateStartup ended
2019-12-20 16:10:25,201 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve
2019-12-20 16:21:38,845 FATAL [Catalina-utility-2] [atlassian.spring.container.SpringContainerContext] getComponent Spring Application context has not been set
2019-12-20 16:21:38,845 WARN [Catalina-utility-2] [atlassian.confluence.plugin.PluginFrameworkContextListener] contextDestroyed Failed to shut down plugin system during ServletContext shutdown: Spring Application context has not been set
2019-12-20 16:21:38,857 INFO [Catalina-utility-2] [com.atlassian.confluence.lifecycle] contextDestroyed Stopping Confluence
2019-12-20 16:21:38,859 INFO [Catalina-utility-2] [atlassian.plugin.manager.DefaultPluginManager] lambda$shutdown$5 Preparing to shut down the plugin system
2019-12-20 16:21:38,860 INFO [Catalina-utility-2] [atlassian.plugin.manager.DefaultPluginManager] lambda$shutdown$5 Shutting down the plugin system
2019-12-20 16:21:38,915 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'com.atlassian.platform.spring-velocity-support-0.0.7', not ACTIVE
2019-12-20 16:21:45,288 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 7.2.0 [build 8401 based on commit hash 912a577971fe711d4a876d9130277d03b009a0bf] - synchrony version 3.1.0-master-0f086db5
2019-12-20 16:21:47,612 INFO [Catalina-utility-1] [atlassian.plugin.manager.DefaultPluginManager] lambda$earlyStartup$3 Plugin system earlyStartup begun
2019-12-20 16:21:48,162 WARN [Catalina-utility-1] [org.twdata.pkgscanner.ExportPackageListBuilder] logDuplicateWarning Package Scanner found duplicates for package 'com.atlassian.integration.jira.applinks' with different versions. Files: confluence-7.2.0.jar and jira-integration-spi-6.2.0.jar
'confluence/WEB-INF/lib/confluence-7.2.0.jar'
'confluence/WEB-INF/lib/jira-integration-spi-6.2.0.jar'
2019-12-20 16:21:48,960 WARN [FelixStartLevel] [extender.internal.support.ExtenderConfiguration] addDefaultDependencyFactories Gemini Blueprint extensions bundle not present, annotation processing disabled.
2019-12-20 16:21:50,023 INFO [Catalina-utility-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system earlyStartup ended
2019-12-20 16:21:50,025 INFO [Catalina-utility-1] [atlassian.plugin.manager.DefaultPluginManager] lambda$lateStartup$4 Plugin system lateStartup begun
2019-12-20 16:21:51,441 INFO [Catalina-utility-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system lateStartup ended
2019-12-20 16:21:51,723 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve

confluence/logs/catalina.out

20-Dec-2019 16:10:16.932 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server] failed to set property [debug] to [0]
20-Dec-2019 16:10:16.967 WARNING [main] org.apache.catalina.startup.SetAllPropertiesRule.begin [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'debug' to '0' did not find a matching property.
20-Dec-2019 16:10:16.976 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Engine] failed to set property [debug] to [0]
20-Dec-2019 16:10:16.980 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Engine/Host] failed to set property [debug] to [0]
20-Dec-2019 16:10:16.999 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Engine/Host/Context] failed to set property [debug] to [0]
20-Dec-2019 16:10:17.011 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Engine/Host/Context] failed to set property [debug] to [0]
20-Dec-2019 16:10:17.140 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8090"]
20-Dec-2019 16:10:17.154 INFO [main] org.apache.catalina.startup.Catalina.load Server initialization in [269] milliseconds
20-Dec-2019 16:10:17.158 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Tomcat-Standalone]
20-Dec-2019 16:10:17.158 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/9.0.27]
SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".
SLF4J: Defaulting to no-operation (NOP) logger implementation
SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details.
20-Dec-2019 16:10:17.984 INFO [Catalina-utility-2] org.apache.catalina.core.ApplicationContext.log 1 Spring WebApplicationInitializers detected on classpath
20-Dec-2019 16:10:18.034 INFO [Catalina-utility-2] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
20-Dec-2019 16:10:18.120 INFO [Catalina-utility-2] org.apache.catalina.core.ApplicationContext.log Initializing Spring DispatcherServlet 'dispatcher'
2019-12-20 16:10:18,352 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 7.2.0 [build 8401 based on commit hash 912a577971fe711d4a876d9130277d03b009a0bf] - synchrony version 3.1.0-master-0f086db5
2019-12-20 16:10:20,074 WARN [Catalina-utility-1] [com.atlassian.config.ApplicationConfig] setApplicationHome Application home does not exist. Creating directory: confluence-home/shared-home
2019-12-20 16:10:20,079 INFO [Catalina-utility-1] [atlassian.confluence.cluster.DefaultClusterConfigurationHelper] lambda$saveSetupConfigIntoSharedHome$9 Writing setup configuration into shared home...
2019-12-20 16:10:20,142 INFO [Catalina-utility-1] [atlassian.confluence.cluster.DefaultClusterConfigurationHelper] lambda$saveSetupConfigIntoSharedHome$9 Finished writing setup configuration into shared home
20-Dec-2019 16:10:25.211 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8090"]
20-Dec-2019 16:10:25.219 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in [8,065] milliseconds
20-Dec-2019 16:21:38.834 INFO [main] org.apache.catalina.core.StandardServer.await A valid shutdown command was received via the shutdown port. Stopping the Server instance.
20-Dec-2019 16:21:38.835 INFO [main] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["http-nio-8090"]
20-Dec-2019 16:21:38.842 INFO [main] org.apache.catalina.core.StandardService.stopInternal Stopping service [Tomcat-Standalone]
20-Dec-2019 16:21:38.844 INFO [Catalina-utility-1] org.apache.catalina.core.ApplicationContext.log Destroying Spring FrameworkServlet 'dispatcher'
20-Dec-2019 16:21:38.943 WARNING [Catalina-utility-2] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesJdbc The web application [ROOT] registered the JDBC driver [org.h2.Driver] but failed to unregister it when the web application was stopped. To prevent a memory leak, the JDBC Driver has been forcibly unregistered.
20-Dec-2019 16:21:38.949 INFO [main] org.apache.coyote.AbstractProtocol.stop Stopping ProtocolHandler ["http-nio-8090"]
20-Dec-2019 16:21:38.950 INFO [main] org.apache.coyote.AbstractProtocol.destroy Destroying ProtocolHandler ["http-nio-8090"]
20-Dec-2019 16:21:43.869 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server] failed to set property [debug] to [0]
20-Dec-2019 16:21:43.902 WARNING [main] org.apache.catalina.startup.SetAllPropertiesRule.begin [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'debug' to '0' did not find a matching property.
20-Dec-2019 16:21:43.911 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Engine] failed to set property [debug] to [0]
20-Dec-2019 16:21:43.915 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Engine/Host] failed to set property [debug] to [0]
20-Dec-2019 16:21:43.934 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Engine/Host/Context] failed to set property [debug] to [0]
20-Dec-2019 16:21:43.945 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Engine/Host/Context] failed to set property [debug] to [0]
20-Dec-2019 16:21:44.074 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8090"]
20-Dec-2019 16:21:44.088 INFO [main] org.apache.catalina.startup.Catalina.load Server initialization in [266] milliseconds
20-Dec-2019 16:21:44.091 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Tomcat-Standalone]
20-Dec-2019 16:21:44.091 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/9.0.27]
SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".
SLF4J: Defaulting to no-operation (NOP) logger implementation
SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details.
20-Dec-2019 16:21:44.891 INFO [Catalina-utility-2] org.apache.catalina.core.ApplicationContext.log 1 Spring WebApplicationInitializers detected on classpath
20-Dec-2019 16:21:44.934 INFO [Catalina-utility-2] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
20-Dec-2019 16:21:45.027 INFO [Catalina-utility-2] org.apache.catalina.core.ApplicationContext.log Initializing Spring DispatcherServlet 'dispatcher'
2019-12-20 16:21:45,288 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 7.2.0 [build 8401 based on commit hash 912a577971fe711d4a876d9130277d03b009a0bf] - synchrony version 3.1.0-master-0f086db5
20-Dec-2019 16:21:51.731 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8090"]
20-Dec-2019 16:21:51.738 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in [7,650] milliseconds

confluence/logs/synchrony-proxy-watchdog.log

2019-12-20 16:10:16,704 INFO [main] [atlassian.confluence.bootstrap.SynchronyProxyWatchdog] A Context element for ${confluence.context.path}/synchrony-proxy is found in confluence/conf/server.xml. No further action is required

[brbojorque]

Hi @박현근 ,

From the looks of it, the startup logs is normal. 

In one of the logs it says Confluence is ready to serve.

-

Try to diagnose the firewall and make sure the server is accessible externally.

use iptables or firewall-cmd, make sure the inbound port 8090 is accesible.

If you are using AWS / Azure, make sure the Security group is open to accept 8090 port.

[DPKJ]

@박현근  Welcome to the community!

With the logs you have provided it is not clear that if your Confluence setup have any issues.

Have you gone through this - https://confluence.atlassian.com/confkb/confluence-is-not-accessible-after-installation-on-centos-7-712411366.html

If not please take a look at this, and see if issue get resolved.