Application 'confluence' / 'jira' failed authentication

crowd: 2.4.0

confluence: 5.4.2

jira: 6.1.6-standalone


In crowd log,as follow:

2015-06-29 16:00:40,435 http-8095-25 INFO [] Application 'confluence' failed authentication
2015-06-29 16:05:17,778 http-8095-35 INFO [] Application 'confluence' failed authentication
2015-06-29 16:14:15,014 http-8095-27 INFO [] Application 'jira' failed authentication
2015-06-29 16:17:20,047 http-8095-37 INFO [] Application 'confluence' failed authentication


where i use my user log in wiki admin:

The password you entered is incorrect.

I can't login  "confluence admin"

I DON'T know why, and how to correct it ?!


2 answers

0 vote

The application needs a password to read crowd, the password you have given in the directory settings is incorrect.

To fix it, you need to log in as an admin and correct the setting for the directory.  You'll need to use one of the internal admin accounts to do that, possibly having to disable external crwod to get to them, and possibly with a new password.  See

Please check the application login credentials in Did you configure the confluence and JIRA login credentials in file in the crowd server.

You only need that file if you're doing SSO with Crowd. The basic connection details are handled in the Crowd UI

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,782 views 26 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you