Application 'confluence' / 'jira' failed authentication

xufenfei June 28, 2015

crowd: 2.4.0

confluence: 5.4.2

jira: 6.1.6-standalone

 

In crowd log,as follow:

2015-06-29 16:00:40,435 http-8095-25 INFO [plugin.rest.filter.BasicApplicationAuthenticationFilter] Application 'confluence' failed authentication
2015-06-29 16:05:17,778 http-8095-35 INFO [plugin.rest.filter.BasicApplicationAuthenticationFilter] Application 'confluence' failed authentication
2015-06-29 16:14:15,014 http-8095-27 INFO [plugin.rest.filter.BasicApplicationAuthenticationFilter] Application 'jira' failed authentication
2015-06-29 16:17:20,047 http-8095-37 INFO [plugin.rest.filter.BasicApplicationAuthenticationFilter] Application 'confluence' failed authentication

 

where i use my user log in wiki admin:

The password you entered is incorrect.


I can't login  "confluence admin"

I DON'T know why, and how to correct it ?!



 

2 answers

0 votes
Sateesh Chandra
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June 28, 2015

Please check the application login credentials in crowd.properties. Did you configure the confluence and JIRA login credentials in crowd.properties file in the crowd server. https://confluence.atlassian.com/display/CROWD/The+crowd.properties+file

Nic Brough -Adaptavist-
Community Leader
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June 28, 2015

You only need that file if you're doing SSO with Crowd. The basic connection details are handled in the Crowd UI

0 votes
Nic Brough -Adaptavist-
Community Leader
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June 28, 2015

The application needs a password to read crowd, the password you have given in the directory settings is incorrect.

To fix it, you need to log in as an admin and correct the setting for the directory.  You'll need to use one of the internal admin accounts to do that, possibly having to disable external crwod to get to them, and possibly with a new password.  See https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights

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