App Error when loading Confluence Page

Martyn February 13, 2024

I'm getting the following error when loading a confluence page:

App is not responding. Wait or cancel?
-> Cancel doesn't do anything
-> Can I find out what app is causing an issue
I have other errors running a plugin and I'm not sure if it's related

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Kristian Klima
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February 13, 2024

It does happen once in a while... I'd contact the vendor as they'd be able to investigate what's happening.

Typically... it's one of the following

  • essentially some events misfiring and not hitting the required DB when expected so app's not responding as it's not getting the expected data back (sorry for layman's wording :) ) 
  • Atlassian-induced change that is affecting the app in an unexpected way - the vendors I had the chance to work on issues like that responded extremely fast with a workaround update and, likewise, Atlassian either reversed the change or worked with the vendor to mitigate the issue.
Martyn February 14, 2024

Any idea how to find out which app is misfiring ? I can't see a way to determine

It seems to have stopped now

 

Kristian Klima
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February 14, 2024

I always got that warning in place where a normal notification from that app appear so it was clearly identifiable...

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Martyn February 14, 2024

Thanks for me its just under the nav bar ... and I don't think there's anything normally shown there.

 

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