Anyone having PDF export issues with Safari?

Deborah Cross April 12, 2018

I've got people on Safari 11.1 (13605.1.33.1.2)  - all reporting that they cannot export PDFs from Confluence. The timer just keeps spinning and no file is ever produced.

I haven't had any luck finding out if this is a known bug.

Anyone else have the issue?

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ManuR
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 13, 2018

Hello Deborah,

 

The behaviour you are encountering is a newly discovered bug in Confluence Cloud affecting all export downloads when using Safari 11.1 and High Sierra:

https://jira.atlassian.com/browse/CONFCLOUD-59433

You should be able to download the resulting files from a different browser if possible for you :)

Cheers,
Manu

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