Many forums work the way that you can interact with it using only e-mails. We have a large group of knowledgeable people in our Services department that thinks it is inconvenient to log in to Confluence each time they have a question. Also, when they get questions in their inbox they would like the ability to give their answer just by replying to the e-mail.
This opens up a discussion on whether it is allowable to have anonymous users contributing to Questions, and even collecting expertise points (!), unless there is a way to identify the valid user through looking up the from-address in Crowd user list details.
Would like to get some information on whether this has been evaluated by Atlassian, like you are considering allowing comments on pages through e-mails.
Thanks for your suggestions. We are exploring a tighter email integration for the ability to Ask and Answer questions via email. You can follow those issues here:
Regarding anonymous users, you can turn on anonymous viewing of questions just as you would enable anonymous access to a Confluence instance. See the documentation here. Note: anonymous users cannot answer, vote, or otherwise act on questions.
If you have more specific feedback about how you'd like this to work, make a comment on those tickets linked to above, or shoot me an email at jwetenhall (at) atlassian dot com.
Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...
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