Anchors do not work on Cloud App

[Chris Shayan]

I am using anchors in my page, it works fine on desktop but when I use Cloud App, it is not working and it opens a browser on mobile instead of going to the anchor.

[thais]

Hi, Chris,

What device and OS are you using?

I created a page on our test instance with anchors and could not replicate the behaviour described using iPhone/iOS.

[Chris Shayan]

i am using Cloud App (not browser) on android or iOS, both of them not working.

[thais]

Hi, Chris,

Using the Confluence Cloud app here too - tested today with Android 7.1.2 and it worked, also with iOS 11.3.

Can you uninstall the app, install it again and let us know if it worked?

Thanks!

[Chris Shayan]

still opens in browser ... are you sure yours work? Because we are like 20 people and none of ours work.

This is how I declared the anchor:

and this is how I created the link:

[thais]

Hi, Chris,

Thanks for replying.

Are you using Sections?

The steps taken on my test:
- Put the page on Edit mode.
- Select some text (on my case, 'anchor test') > click on Insert link icon > Advanced > add the info: Link: #anchortest, Link text: below.
- Add some text to the page below the link.
- Add the Anchor macro by typing {anchor}.
- Inside the 'edit macro', add the Anchor Name: anchortest > Save.
- Publish the page.
- Open the page on the Confluence Cloud app.

 Afterwards I tested using separated sections for the link/anchor, and it still works.

[Chris Shayan]

Thanks, I think found the root cause; There are two issues:

• the link if is in a table does not work; you can try it out. I moved the text out of table it worked
• however there is still issue on image link. I move the image out of table and put a link on it, but on app when I click on the image it tries to open the image instead of going to the anchor.

[thais]

Hi, Chris,

"the link if is in a table does not work; you can try it out. I moved the text out of table it worked"

I tried the following variations that worked:
- Link inside a table inside a section, Anchor macro inside another table inside another section.
- Link and Anchor macro inside different tables.
- Link and Anchor macro inside the same table.
- Link inside a table and Anchor macro outside table.
- Link outside table, Anchor macro inside a table.

If possible, please describe all the steps you've followed, so I can test it here with the exact same conditions. :)

"however there is still issue on image link. I move the image out of table and put a link on it, but on app when I click on the image it tries to open the image instead of going to the anchor."

This one I could replicate here, for both OS. The following bug report was opened:

* CONFCLOUD-59514 - Anchor macro: image anchor link not working on Confluence app

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