An idea - make the Confluence footer "submit a bug" the same user experience as JIRA footer "Report a problem"

Mark Haller March 28, 2012

I'm running JIRA 5.0 and Confluence 4.1.4

At the base of every JIRA page is this -

Bug tracking and project tracking for software development powered by Atlassian JIRA (v5.0#713-sha1:aec58e2) Report a problem

If I click "Report a problem" I am taken to support.atlassian.com to log a production problem on my install.

At the base of every Confluence page is this -

Powered by Atlassian Confluence 4.1.4, the Enterprise Wiki · Report a bug · Atlassian News

If I click on "Report a bug" I am taken to jira.atlassian.com to log a general bug/feedback against the entire product.

Now they both LOOK the same when filing the issue. So a few days ago I filed an issue as major and wondered why I'd no reply in very many hours!

I think it would be sensible for the "report a bug" on Confluence to be "Report a problem" and exhibit the same behaviour as the JIRA problem feedback. Any agree? Not sure where to post/send this so putting it in Atlassian Answers!

[UPDATE] - I'VE MOVED THIS OVER TO JIRA BUG TRACKING/FEATURE REQUESTS HERE - https://jira.atlassian.com/browse/CONF-25070

1 answer

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Radu Dumitriu
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March 28, 2012

FYI: Your feature (enh.) requests should be placed on https://jira.atlassian.com/browse/CONF

Support is different from just reporting a bug / enh.

Mark Haller March 28, 2012

Hi Radu - thanks I'll go and raise it there

I didn't see "Atlassian Answers" just for support - it wasn't clear for me at all, hence placing it here. Hope that makes sense to you ... I'll add it over i the place you specified

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