After editing the file, upload is failing

Rama Devara April 18, 2023

After editing the file, upload is failing after clicking on upload button in atlassian app. From my application we are opening the file using companion app and it is opening and able to edit but upload is not happening and it displays that upload failed. Please let us know the solution or what we are doing wrong. Also some times in the console getting error as "user gesture is required"

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Fabio Racobaldo _Herzum_
Community Leader
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April 19, 2023

Hi @Rama Devara ,

please take a look to atlassian-confluence.log file into the CONFLUENCE_HOME/log folder in order to provide us more information about the error your are experiencing.

Fabio

Rama Devara April 19, 2023

Hi @Fabio Racobaldo _Herzum_ thanks for your reply. where can i find logs ? whether in local machine or in atlassian community

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 19, 2023

In your local server. 

Application log files

By default, the application log files can be found in the <local-home>/logs directory. This location is configurable, so you may need to check the log config for your location.

To make troubleshooting problems easier, the application log is split into several distinct log files:

  • atlassian-confluence.log
    This is the main application log file, most entries will be written here. When you start Confluence, any log entries written to the console will also be repeated in this log.
Rama Devara April 21, 2023

@Fabio Racobaldo _Herzum_  i found the logs and getting error as invalid origin and unable to parse json error and extract

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 21, 2023

thanks for the update @Rama Devara . So, did u resolved your issue?

Rama Devara April 21, 2023

still not able to upload ..  what will be the issue 

1. We have uploadurl: "",

2. Downloadurl:"",

3 sourceurl:""

 

Don't know which url has the issue

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