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After creating a confluence service on a Window 2019. The service will not start

Windows could not start the Atlassian Confluence Confluence service on Local Computer  Error 5:  Access is denied

 

But if I use the Confluence Startup  startup_bundled_jre it work fine.

 

Just trying to have it automatically start

 

 

1 answer

Can you double-check if the Windows service account that executes the .bat file has the appropriate file permissions for the Confluence install directory?

I tried changing the Log On account.  It was defaulted to Network Services.   I changed it to the account that could start startup_bundled_jre and it still does not work.   The service is "running", but I am unsuccessful access the site with a browser

Do you see anything in the logs?

Pardon my question.  I am a newbie,  I have inherited a working build, but startup was not a service, it is a manual start.    Just trying to figure out how to get the service automatically started after a restart.

Which log should I focus on for service startup in the log folder?

additional info in case it helps,   We are using self signed certs and redirect to 8443

Hold everything,  I will update in a little bit.   I think it just came up as expected

It's working.... not sure what I did because I was trying everything you suggested, plus everything I was reading...     Thank you for your idea's   They were all valid points to check.

You're welcome.  Happy to help!

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