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After creating a confluence service on a Window 2019. The service will not start

After creating a confluence service on a Window 2019. The service will not start

Windows could not start the Atlassian Confluence Confluence service on Local Computer Error 5: Access is denied

But if I use the Confluence Startup startup_bundled_jre it work fine.

Just trying to have it automatically start

1 answer

1 vote

Can you double-check if the Windows service account that executes the .bat file has the appropriate file permissions for the Confluence install directory?

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I tried changing the Log On account. It was defaulted to Network Services. I changed it to the account that could start startup_bundled_jre and it still does not work. The service is "running", but I am unsuccessful access the site with a browser

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Do you see anything in the logs?

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Pardon my question. I am a newbie, I have inherited a working build, but startup was not a service, it is a manual start. Just trying to figure out how to get the service automatically started after a restart.

Which log should I focus on for service startup in the log folder?

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additional info in case it helps, We are using self signed certs and redirect to 8443

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Hold everything, I will update in a little bit. I think it just came up as expected

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It's working.... not sure what I did because I was trying everything you suggested, plus everything I was reading... Thank you for your idea's They were all valid points to check.

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You're welcome. Happy to help!

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DEPLOYMENT TYPE

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