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After AD integration, user login is slow

lzp
lzp August 29, 2022

After the AD is integrated, user login is slow. After viewing the official document, the user accesses the LDAP server and synchronizes the login to the local server. How can we solve this problem?

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Benjamin
Benjamin
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August 29, 2022

Hi @lzp ,

 

I have several instances where I don't have issue with slow login. Perhaps there is some network congestion. How long is the sync when you try to sync the users from AD manually?

 

-Ben

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lzp
lzp August 29, 2022

one minute

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Benjamin
Benjamin
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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August 30, 2022

That seems reasonable. Would suggest investigating your jira logs and your browser developer console to see if anything else is happening besides login transactions. Possibly errors that it is trying to self correct or timeouts.

 

-Ben

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lzp
lzp September 5, 2022

Is this the normal situation？ 

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