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I have a problem, because I cannot manage the product I want. I want to be able to convert it to paid subscription and also add users. Which I cannot do at the moment.
I have created a product (Product 1) and a space with loads of useful data and I am regularly using it. I was under impression that I am an admin there.
Under my user profile this product is showing - Product 1 along with Product 2 that I have. https://id.atlassian.com/manage-profile/products
My Admin console shows only 1 product (Product 2 only). And that's no the one I want to manage.
Anyone knows that is the reason and what could be an advice.
P.S I tried to export a space from Product 1 ( which I cannot magange) to Product 2 (Which I can manage) but It does not work as links are not working. So its of no use really.
Hi @Ola Ptashuk
This means you don't are the ORG admin of that domain.
Is this an Atlassian instance you created?
If you are also not able to export a space, that means you don't have these permissions, only the Confluence Admin can export it for you then, or you will need the appropriate rights to be granted to you.
Thank you very much for you answer.
1. I created this domain from scratch and therefore I should be the org Admin. Is there anyone who can help?
2. I can export the space, it is not a problem. The problem is that after I import it, the links which were a part of the content in the space - are not working. This undermines the whole purpose of exporting really.
I think I know what might have gone wrong with number 1 above, it looks like I was removed by mistake. Can anyone help?